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Cherriots Home | Schedules and Maps | How to Ride Cherriots
How to Ride Cherriots
Where and When
First, you will need to know where and when to catch the bus to get you where you want to go. Schedules and maps are available online, or you can call our information specialists at 588-BUSS (2877) and they will give you the information you need. They can send you free maps and schedules to help. You can also get bus schedules using your smart phone by typing www.cherriots.org/mobile in your phone's web browser. You will be surprised by how easy it is to get to a Cherriots bus.
Cherriots buses run Monday through Friday. Our temporary Customer Service center is located at 687 Court Street NE in downtown Salem. Customer Service hours are 6:15 AM to 8:45 PM, Monday through Friday.
Holidays
Cherriots and CherryLift will not operate on the following holidays:
- New Year's Day
- Presidents' Day
- Memorial Day
- Independence Day
- Labor Day
- Veterans' Day
- Thanksgiving
- Christmas
Cherriots administrative offices will be closed after noon on Christmas Eve.
How to Pay Your Fare
If you are using cash, simply deposit the correct fare in the fare box when you get on the bus. It's even easier to use pre-purchased tickets, punch cards, or monthly passes.
Link to more information on fares.
Day Passes
Day Passes allow the rider to ride all routes, all day, as often as needed. Day Passes are available from the drivers and at our Customer Service office (220 High Street NE).
Bus Stops
Cherriots operates on a marked bus stop system. Red and white bus stop signs or shelters are located at convenient intervals along routes. The signs and shelters are marked with the bus route numbers that stop at that location. Buses stop to either board or unload riders at the marked locations. Just look for the shelters or red and white signs, and check to make sure your route number is on the sign.
Approaching Your Stop
When approaching your destination, pull the yellow cord or press the rubber strip along the inside of the bus to ring the bell. This will signal the bus operator to stop at the next bus stop.
On the Bus
We ask for your cooperation on a few things, which help make riding the bus an enjoyable experience for everyone.
Please,
- Have exact change if you're paying cash — drivers carry no change.
- Offer your seat to an elderly, pregnant or disabled person.
- Do not eat on a Cherriots bus — drinks in a hard-sided, sealed container are OK (a container not easily crushed in the event of a sudden stop).
- Refrain from smoking.
- Don't be so loud that you disturb others — portable music players are allowed with earphones. Speak softly on your cell phone. Obscenities and offensive language are prohibited.
- It's unlawful to threaten the safety of a rider or operator, or interfere with the movement of a bus.
- Unless it's a service animal, your pet must be kept in a carrier.
Taking the bus with a Mobility Device
- Wait in view of the operator: Wait in the middle of the bus stop where the operator can see you. That way when your bus arrives, the operator will know to deploy the ramp or lift, which helps save time.
- If you need the ramp or lift, just ask: If you need to use the ramp or lift and the operator has not already deployed it, just ask. He or she can assist you if you need help guiding your mobility device onto the ramp or lift.
- Priority seating & securement areas: On board, look for the priority seating area near the front of the bus. Two securement areas are provided for mobility devices. The operator will help secure your mobility device.
- Signal to request a stop: Press against the signal strip or pull the yellow cord to let the operator know you want the next stop.
- Getting off the bus: When the bus stops, the operator will remove the securement straps from your mobility device, and deploy the ramp or lift for you.
Click here for a video demonstration of how to ride Cherriots or CARTS buses with your mobility device.
Visit the Travel Training page to learn from Cherriots staff about how to use public transportation to travel independently.
Transit Mall
Due to construction, the downtown Transit Mall will be relocated to Cottage St. NE between State St. and Court St. NE.
We have thousands of people who use the mall each day, and we ask that several rules be observed for the comfort and safety of everyone:
- Please, no smoking.
- Use the marked crosswalks to cross the bus ad traffic lanes.
- No skateboarding, roller blading or roller skating at the transit mall.
Temporary Transit Mall Bus Parking Map
Customer Assistance
- Customer Service at 687 Court Street NE in downtown Salem
- Email: info@cherriots.org
- Phone: 503-588-BUSS (2877)
Customer assistance is available at the information desk or by phone from 6:15 AM to 8:45 PM, Monday through Friday.