Getting Started Riding the Bus

Planning your trip on Cherriots is easy. Use our Trip Planner, view departure times for each route on the Services, Maps, and Routes page, or download the Transit App for information on the go.

If you have any questions, call Customer Service at 503-588-2877 and they can help you find the best route to take. Transit Hosts are also available outside at the Downtown Transit Center rain or shine to answer questions.

​If you need individual training on planning your trip, how to pay the fare, or using a mobility device on the bus, contact our Travel Training program by calling 503-361-7571 or emailing traveltraining@cherriots.org.

Be respectful to others: make the ride enjoyable for all by using headphones with your phone, keeping the aisle clear, not eating or drinking (hard-sided cups with lids are OK), refraining from smoking or vaping, not carrying weapons, and keeping language clean in a low voice. For more information on what's allowed and what's not, visit our Security page.

Make room for seniors and people with disabilities: you are required to move for seniors and people with disabilities in the priority seating near the front door. You're welcome to sit there if it's not needed by others.

​Stow your strollers, carts, and oversize items: strollers are allowed on the bus. If possible, remove your child from the stroller before entering the bus and stow the stroller behind a seat. If you have a double-stroller or it doesn't collapse, use the ramp and ride in the priority seating area at the front. For more information on riding Cherriots with children, visit our Riding with Kids page. Carts and oversize items are also allowed on the bus, but they must not block the aisle. When empty, the cart should be collapsed, and when full, it should be stored behind a seat.

​Using your mobility device: all buses are ADA-accessible and we welcome all riders using wheelchairs, power chairs, scooters, and walkers. For details on using these devices on board, visit our Accessibility page. To arrange individual training for using these devices on Cherriots buses, visit our Travel Training page. You can also Request Reasonable Modifications to make your trip easier.

​Bring your animal: service animals are welcome on board. For more information on service animals, visit our Accessibility page. All other animals such as dogs and cats must be in secure containers to ride Cherriots.