We want your bus ride or visit to our transit centers to be pleasant, so we provide a host of services for our riders to conveniently and safely travel on the bus.
Trained security personnel are assigned to the Downtown Transit Center and Keizer Transit Center all day. You may also see them riding on a Cherriots bus. They are available to answer questions and provide assistance. Security works closely with local law enforcement to ensure rider safety and comfort.
Code of Conduct
Our goal is to provide a clean, safe, and comfortable environment in which to ride the bus, but we need your help. All riders are expected to follow the regulations outlined in our District Ordinances. The Ordinances describe the intended use of our facilities and inform the public of prohibited activities and behaviors.
For your safety
We ask that everyone use the crosswalks provided at the transit centers. It is unsafe to walk through the bus lane. Please keep children away from the curbs where buses approach. Once the bus pulls away from the bay, it is unsafe for them to stop, so please do not run after a bus in motion. Riding a bike, skateboard, or scooter, as well as using roller skates are all prohibited.
Respect for others
We want you to have a pleasant experience with Cherriots. Show respect for others on the bus. Be courteous and considerate of others. Refrain from loud, harassing, or intimidating behavior. Obscenities and offensive language are prohibited. The use of portable devices is allowed, but earphones are required. Keep phone calls to a minimum and use a low voice on the bus. This will ensure an enjoyable ride for everyone.
To keep all transit facilities clear and easy for riders to move through, everyone must take the next scheduled bus that departs to their destination. Riders arriving at the transit center or waiting to greet arriving riders must leave promptly after arrival of their bus. Riders are required to identify what bus they are waiting for if requested by a Cherriots employee or security personnel.
Freedom of Movement
Please do not obstruct the free movement of others. It is a violation to interfere with access to or from any transit facility or to interfere with the safe and efficient operation of the transit service.
Food and Beverages
For everyone’s safety and convenience, open containers of food or drink are not allowed on the bus. Drinks in a hard-sided, sealed container are acceptable. Unopened packages of food and drink items that will not spill if tipped are allowed. Please use trash receptacles on the bus and at the transit centers.
A designated smoking area has been provided for our riders at both the Keizer and Downtown Transit Centers. Designated areas are the only place that smoking and the use of e-cigarettes is permitted. If you choose to smoke, please use the receptacles provided.
Please help us keep our buses and facilities clean. Trash cans are located at the transit centers, on buses, and at many of our stops.
To ensure the safety of our riders, employees, and facilities, the following items are prohibited on Cherriots property and buses: flammable, combustible, explosive and corrosive substances, controlled substances, and weapons.
Service animals are welcome on board Cherriots buses. For more information on service animals, visit our Accessibility page. All other animals must be in secure containers to ride the bus.
If you have a safety or security concern, contact security staff at 503-588-2877 or request security at Customer Service at the Downtown Transit Center.