Service Alerts

Find the latest information on detours and other service updates

System-Wide

Medical emergency: Face masks required to ride, limited seating available

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During the pandemic, our services are modified. Everyone must have a paper or cloth mask covering their nose and mouth in order to use all Cherriots services. Scarves, bandannas, or handkerchiefs are also acceptable. (Cherriots follows ADA Reasonable Modification guidance.) Riders should also note that there is limited seating on buses to ensure physical distancing.

Medical emergency: Customer Service available only by phone, email, social media

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The Customer Service windows and lobby are now closed at the Downtown Transit Center. Customer Service staff are only available by telephone at 503-588-2877, by email at info@cherriots.org, and on our social media channels. The Keizer Transit Center lobby is now closed as well. Customer Service hours are Monday-Friday, 6 a.m. to 6 p.m. and Saturday, 8 a.m. to 5 p.m.

Routes

Construction: Route 30X - Santiam / Salem Express Stayton Downtown - Washington @ 4th is temporarily closed

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On trips to Stayton/Gates, the stop Stayton Downtown - Washington @ 4th is temporarily closed while construction happens on the former Circle K. A temporary stop has been placed half a block to the east.

Construction: Route 21 - South Commercial Commercial @ Hilfiker temporarily closed during construction

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Commercial @ Hilfiker (Stop ID 1745) will be closed temporarily during construction to improve the stop. A temporary stop will be placed 100 feet to the south on Commercial Street.

Construction: Route 19 - Broadway / River Road Broadway @ Plaza Del Rey closed during construction

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On Route 19 trips to Keizer Transit Center, Broadway @ Plaza Del Rey (Stop ID 1159) is closed temporarily while improvements are made to the stop. A temporary stop has been placed 100 feet south of the existing stop.

Construction: Route 2 - Market / Brown Route 2 is on detour due to construction

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Route 2 is on detour due to construction. On trips to Chemeketa Community College, Fire Protection Way @ Buildings 60 & 62 (Stop ID 1606) is closed. Riders may board at CCC Building 2. On trips to the Downtown Transit Center, 45th @ Pacifica (Stop ID 1608) is closed. Riders may board at CCC Building 2 or Silverton Rd @ 45th.

Construction: Route 12 - Hayesville Drive Route 12 is on detour due to construction

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Route 12 is on detour due to construction. On trips to the Keizer Transit Center, the following stops are closed temporarily: 45th @ CCC Brown Lot (Stop ID 1785), 45th @ Pacifica (Stop ID 1608), Satter @ Bramble (Stop ID 1798), and 47th @ Ward (Stop ID 1661). Riders may board at CCC Building 2.

Construction: Route 13 - Silverton Road Silverton Rd @ 30th is temporarily closed

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On Route 13 trips to Chemeketa Community College, Silverton Rd @ 30th is temporarily closed due to construction. A temporary stop has been placed 60 feet to the east on Silverton Rd.

Other cause: Route 3 - Portland Road Portland Rd @ Lana permanently relocated

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On Route 3 trips to the Downtown Transit Center, Portland Rd @ Lana has been moved north about 80 feet on Portland Road to improve safety.

Technical problem: Route 1X - Wilsonville / Salem Express Route 1X serves the northeast bay at Wilsonville Station

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Route 1X serves the northeast bay at Wilsonville Station instead of the southeast bay as shown on the website map, on Google Maps, and on Transit App. The signage at Wilsonville Station remains correct.

Stops

Construction: Stop ID 1484 - Stayton Downtown - Washington @ 4th Stayton Downtown - Washington @ 4th is temporarily closed

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On trips to Stayton/Gates, the stop Stayton Downtown - Washington @ 4th is temporarily closed while construction happens on the former Circle K. A temporary stop has been placed half a block to the east.

Construction: Stop ID 1745 - Commercial @ Hilfiker Commercial @ Hilfiker temporarily closed during construction

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Commercial @ Hilfiker (Stop ID 1745) will be closed temporarily during construction to improve the stop. A temporary stop will be placed 100 feet to the south on Commercial Street.

Construction: Stop ID 1159 - Broadway @ Plaza Del Rey Broadway @ Plaza Del Rey closed during construction

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On Route 19 trips to Keizer Transit Center, Broadway @ Plaza Del Rey (Stop ID 1159) is closed temporarily while improvements are made to the stop. A temporary stop has been placed 100 feet south of the existing stop.

Construction: Stop ID 1455 - Silverton Rd @ 30th Silverton Rd @ 30th is temporarily closed

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On Route 13 trips to Chemeketa Community College, Silverton Rd @ 30th is temporarily closed due to construction. A temporary stop has been placed 60 feet to the east on Silverton Rd.

Other cause: Stop ID 440 - Portland Rd @ Lana Portland Rd @ Lana permanently relocated

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On Route 3 trips to the Downtown Transit Center, Portland Rd @ Lana has been moved north about 80 feet on Portland Road to improve safety.

Technical problem: Stop ID 1305 - Wilsonville Station Route 1X serves the northeast bay at Wilsonville Station

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Route 1X serves the northeast bay at Wilsonville Station instead of the southeast bay as shown on the website map, on Google Maps, and on Transit App. The signage at Wilsonville Station remains correct.