You may be eligible if you have a disability and your disability prevents you from being able to ride Cherriots Local buses. To find out if you’re eligible, please follow the application process below:
1. Read the instructions:
Instructions for Cherriots LIFT Application
2. The applicant will fill out the application (Part 1) and the medical provider will fill out the questionnaire (Part 2):
LIFT Eligibility Application Part 1
LIFT Eligibility Application Part 2
3. The applicant then attends the in-person interview
NOTE: the application, medical professional questionnaire, and in-person interview must be completed before eligibility determinations can be made.
Visitors to the Salem-Keizer area
Visitors from out of town, who have been determined eligible under the ADA by their home transit agency, or who can provide documentation of a disability that prevents them from using the regular accessible fixed route bus system may request eligible status for up to 21 (non-consecutive) days per year (365 days) without having to go through the full assessment process. Approval will be granted on the same business day; however, no later than 24-hours from initial contact.
If visiting for a shorter period of time, riders may provide proof of eligibility from the home transit agency under the ADA. Contact Customer Service for information to establish visitor status and receive instructions on how to access the local ADA para transit system. Because those services are pre-scheduled, you will need to call ahead for making trip arrangements. Approval of visitor status will be granted within 24 hours of initial contact.
Cherriots Customer Service
Monday - Friday, 7 a.m. - 6 p.m.
Saturdays, 8 a.m. - 5 p.m.
Assistance is also available by phone, email, or social media.
Location: 220 High St. NE
Salem, OR 97301
Mail or fax your completed application and an eligibility specialist will contact you to schedule the in-person interview.
Cherriots LIFT Eligibility Office
555 Court Street NE, Suite 5230
Salem, OR 97301
Office hours: Monday - Friday, 8:30 a.m - 5 p.m. For more information, or to have a Cherriots LIFT application mailed or faxed to you, please call the Eligibility Office at 503-361-7554 or Cherriots Customer Service at 503-588-2877.