Frequently Asked Questions
How did you come up with these ideas?
We looked at rider trends, recent reports, and what people have asked for.
When will the changes happen?
We’ll start getting funding in 2027 and plan to begin the new services in 2028.
Why do we need these changes?
We want to continue to improve our mobility options so we can create better community connections. We’ve received great feedback – our community value and customer satisfaction scores are among the highest in the nation! – but people also told us they want more frequent buses, more routes, better bus stops, and shorter rides. That’s what we’re working on!
Is there support for these changes?
Yes! These ideas are grounded in extensive community feedback gathered through years of customer and community value surveys. Each year, hundreds of community members, not just riders, share their perspectives on Cherriots values, needs, and priorities. The results have been consistent over time, reinforcing the direction of these service enhancements.
What happens next?
We'll use your feedback to inform our planning efforts. Your feedback here will go hand-in-hand with our more technical Comprehensive Operation Analysis (happening now!). The COA helps us study how routes are working, how many people are riding, and where we can improve.
How will these changes be funded?
In 2018, a new state law changed how Cherriots is run and funded. Starting in 2027, a payroll tax paid by employers will help us fund these changes and improvements. We’re asking for your ideas now so we can start the new service in 2028.
Key Points:
- District: The tax funds the Salem Area Mass Transit District, known as Cherriots.
- Tax Base: The tax is based on the employer's gross taxable payroll earned within the Salem-Keizer Urban Growth Boundary.
- Who Pays: The tax is paid by the employer, not the employee.
- Calculation: Multiply the taxable payroll by the current transit rate.
- Reporting: See Oregon's Tax Forms and Reports webpage.
How to calculate the proposed payroll tax
To calculate the proposed payroll tax, employers multiply their gross taxable payroll earned within the Salem-Keizer Urban Growth Boundary by the proposed transit rate. This amount may qualify for a tax deduction. Please reach out to a certified tax professional who can help you explore potential benefits.
To easily calculate the tax, use this: