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Medical emergency: Temporary reduced service in effect, increasing Sept. 28
Medical emergency: Face masks required to ride, limited seating available
Medical emergency: Customer Service available only by phone, email, social media
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Reports and Publications

Documents produced by our organization


Comprehensive Annual Financial Reports

Each year, Cherriots has an independent auditor review our statements of net position, statements of revenues, expenses and changes in net position, and cash flows. The audit is based on the fiscal year starting July 1 and ending June 30.

Financial Report Disclaimer

Finance Reports

Needs Assessments Reports

We regularly survey our riders and members of the community to determine the community's transit needs. This report is a summary of the findings and it is used to create the following year's Service Proposal.

2017 Needs Assessment Report

Performance Reports of Cherriots Services

Quarterly Performance Reports are presented to the Board of Directors while Annual Performance Reports offer a higher-level analysis. These reports cover topics such as ridership and revenue hours for all Cherriots services. 

Public Engagement Reports

We regularly conduct a round of public outreach to present the Service Proposal to the community and gather feedback. This feedback is presented in the Public Engagement Report and used to modify the Service Proposal that is then enacted at a following service change.

2018 Public Engagement Report


Service Guidelines

Our Service Guidelines map out our methods for gathering public input, our guidelines for designing our system, and they establish our benchmarks for measuring progress. This report gives a comprehensive explanation of how and why we do what we do.

Service Guidelines for Bus Service 2018

Service Proposals

Around the first of each calendar year, we create Service Proposals outlining changes and updates we'd like to recommend for our service to be enacted the following September.

2018 Service Plan (Phase I of A Better Cherriots)

2018 Service Plan Equity Analysis

After learning about future available funding from HB 2017, the Planning Department created a unique Service Plan covering all of 2018-2019 to better plan for a significant expansion of services. We call the plan A Better Cherriots.

2018-2019 Service Plan: A Better Cherriots

Strategic Plan

While providing an overview of the District’s operations, services, and programs, the Strategic Plan translates the words of the Cherriots guiding principles – vision, mission, and values – into actions.

Strategic Plan 2018